Students wishing to withdraw from their program or withdraw an application must complete the on-line program withdrawal request form in order to make their withdrawal official. Students who withdraw from faculty-led programs on or before the commitment deadline are eligible to receive a full refund of any payments they have made regardless of the reason for their withdrawal. Students who withdraw after the Commitment Payment Deadline but on or before the Final Payment Deadline will not receive a refund of their Deposit or Confirmation Payment unless Truman State University cancels the program (see details in the Program Cancellation Policy below), however they will receive a refund of any payments made towards the Final Payment for the program. Student who withdraw after the Final Payment Deadline will not receive a refund of any payments they have made towards the program unless Truman State University cancels the program (see details in the Program Cancellation Policy below).

The Center for International Education Abroad (CIEA) works for the success of all study abroad programs; however, it reserves the right to cancel any program at any time and for any reason it deems necessary for the good of the participants in the program or the interests of Truman State University. Generally, there are two situations under which a faculty-led study abroad program might be cancelled by CIEA. First, programs may be cancelled due to insufficient enrollment. This occurs when a program fails to reach the minimum number of confirmed participants by the Confirmation Payment Deadline or when other events lead a program to have to be cancelled before it is confirmed. Since program funds are never spent until the program is confirmed, participants in programs cancelled before or as of the Confirmation Payment Deadline will all receive a full refund of all program fees they have paid to that point. The second circumstance is cancellation due to unforeseeable circumstances after a program has been confirmed. While CIEA attempts to avoid cancellation wherever possible, there are certain times when it is unavoidable, such as global pandemic, changes in local conditions, or even if a large number of late withdrawals makes a program financially non-viable. Under these circumstances, CIEA will issue all participants a refund of all program fees which have not already been paid in non-refundable payments to a third party vendor. CIEA will do its best under such circumstances to recover all costs and mitigate any losses for students, but cannot guarantee a full refund. In the extremely rare event that a program were cancelled while in progress, the Executive Director for International Education in consultation with the VPAA, the Comptroller, and University Council would review the circumstances and make a determination regarding any refunds.

Students who participate in faculty-led study abroad programs agree to conduct themselves in accordance with the Student Conduct Code, all related Truman Policies, and with all rules and expectations articulated on the Study Abroad Website, program webpage, or by their program director through the course syllabus, pre-departure orientations, and other handouts or communications. Students who fail to conduct themselves according to these standards may be subject to disciplinary measures up to and including dismissal from the program. When a student is dismissed from a faculty-led program they will not receive a refund of any program payments they have made. Additionally, such students will be liable for all expenses related to their early departure from the program and return home (including, for example, all flight change and transportation costs). Students who are expelled from their program will also receive an automatic failing grade for the the credits attempted on the program.